Updated

Our engineers are actively working on a fix, and we'll provide a final update as soon as it's deployed and verified.

Created

• We've identified an ongoing issue within our Virginia Solana RPC node that is specifically related to authentication processes. This issue might cause intermittent impacts.
• Symptoms: Users may experience the following when interacting with RPC services routed through the affected node:
  • Difficulty reading data from the ledger
  • Websocket connection refusals.

Actions Taken:

• Troubleshooting: Our team is actively investigating the root cause of the authentication issue.
• Temporary Mitigations: We're exploring temporary workarounds to reduce the impact of the issue while working on a permanent fix.

Updates:

• We'll provide regular updates on the issue's status and our progress on a resolution.
• Estimated Time: While difficult to pinpoint at this stage, we are aiming to provide a timeline for a fix as soon as possible.

Alternative RPCs:

• If you're experiencing significant issues, please consider temporarily switching to a different location. We apologize for the inconvenience.

Thank you for your patience as we work to resolve this issue quickly and effectively.